Social Accountability tools are being increasingly employed by civil society organizations to monitor the use (and misuse) of public funds for quality service provision by local governments. Using the Social Audit and Public Expenditure Tracking Survey (PETS) methods, GLPS was contracted by the USAID Transparent, Effective, and Accountable
Municipalities (USAID TEAM) to disseminate in this report the findings on the procurement activities related to four distinct municipal service provision plans. Kosovo continues to face structural challenges that hinder development and the quality of life of citizens. The country is still engaged in a complex state-building process, erecting its structures and building its services. One of the most pressing challenges is a distinctive lack of transparency and accountability with regards to public expenditures and public service provision of central and local governments. As a self-entitled ‘Newborn’ country, it is the task of civil society organizations (CSOs) to mobilize all citizens and state actors towards a higher demand for information and results as well as a more active monitoring of service delivery and law implementation.
